Gaming should be fun, not stressful. 999bf believes every player should develop responsible gaming habits. On this page, we share how to set your own limits, recognize warning signs, and seek help when needed.
Our customer support team is available 24/7. Reach out via live chat with any concerns.
999bf is committed to ensuring responsible gaming at all times.
Responsible gaming means enjoying gaming as a healthy form of entertainment — making conscious decisions, knowing your limits, and never spending money that your family or daily life depends on. At 999bf, responsible gaming is a core principle.
We believe that with the right mindset, gaming can be a great source of entertainment. But when it becomes a compulsion and starts having a negative impact, it's important to take notice. Responsible gaming at 999bf is built on three principles:
Only spend what you can afford to lose without it affecting your daily life.
Decide in advance how much time you want to spend playing each day, and stick to that limit.
Gaming is for entertainment — it should not be seen as a source of income.
999bf puts every player's wellbeing and safety above profit. Our platform offers multiple responsible gaming tools to help you stay within healthy limits.
999bf gives you a set of practical tools to manage your own gaming habits — so you stay in control of how much you play.
You can set a maximum deposit limit for yourself — daily, weekly, or monthly. Limits take effect immediately once set. If you want to increase a limit, a 7-day waiting period applies, which helps prevent impulsive decisions.
Set a limit on how much you are willing to lose over a given period. Once that limit is reached, 999bf will automatically suspend your gaming access temporarily.
Set a session time limit before you start playing. You will receive a warning when the time is up, and the session can end automatically if needed.
Every 30 or 60 minutes, 999bf will remind you how long you've been playing and how much you've spent. Keep this feature on — it helps you stay aware.
It is not always easy to recognize when normal gaming is becoming a problem. If you notice any of the following signs in yourself, it may be time to take action.
If you recognise one or more of the signs above in yourself, please don't hesitate to seek help. Acknowledging the problem is the first step. The 999bf support team is ready to assist you without judgment.
Ask yourself the following questions and answer honestly. This is not a clinical test — it is simply a way to better understand yourself.
Question 1: Have you ever spent more than your budget on gaming?
Question 2: Have you chased losses by playing more to win back what you lost?
Question 3: Have you hidden the extent of your gaming from family?
Question 4: Have you tried to stop gaming but found you could not?
Question 5: Has gaming had a negative impact on your work, relationships, or health?
Question 6: Have you taken on debt or dipped into savings because of gaming?
If you answered "Yes" to 4 or more questions, please contact our Responsible Gaming support team or activate self-exclusion from your account.
Sometimes the best decision is to take a break. 999bf lets you pause your gaming activity at any time.
Take a temporary break lasting anywhere from 24 hours to 30 days. During this time, you won't be able to deposit or place bets, but you can still log in to view your balance.
For a longer break, you can set a self-exclusion period of 6 months to 5 years. During this time, your account will be completely deactivated and you will not receive any marketing communications.
Your account will not be reactivated automatically when your self-exclusion period ends. You'll need to consciously request reactivation, ensuring you're truly ready.
999bf strictly enforces an 18+ policy. Minors are not permitted on our platform under any circumstances, and we take every possible measure to uphold this.
If your child uses your device, install parental control software. Keep your 999bf account password secure and make a habit of logging out. If you suspect your child has created an account on our platform, contact our support team immediately.
You can use third-party parental control software such as Gamban, GamStop, or Net Nanny to restrict access to gaming sites on your family's devices.
Gaming problems can be hard to handle alone. 999bf is fully committed to helping you access professional support. Our support team and the resources below may be of help.
Contact us via 24/7 live chat. You'll receive confidential support without any judgment.
Send any responsible gaming requests by email. We will respond within 24 hours.
Speak with a specialist counselor for gambling addiction. 999bf can provide a referral if needed.
Connect with others who have faced gaming problems and share your experience. Recovery is easier together.
Asking for help is not a sign of weakness — it takes courage. Your information stays completely confidential at 999bf. You can reach out without any fear of your account being suspended or closed.
How We Keep Your Gaming Safe
Set your own deposit, loss, and session time limits. Your gaming is entirely in your hands.
Take a break of 24 hours to 30 days at any time. No questions asked.
Set a self-exclusion period of 6 months to 5 years for a longer break.
Receive regular updates on your time spent and amount wagered. Stay informed, stay healthy.
The 18+ policy is strictly enforced. No withdrawals are possible without KYC verification.
Talk to our Responsible Gaming team via live chat at any time.
At 999bf, we want you to enjoy every moment of your gameplay. Know your limits, use our responsible gaming tools, and reach out for help whenever you need it. Sign up today and start a safer gaming experience.